Your use and purchase of products from this site is governed by the terms and conditions set out below. We may at any time make changes to this site and details displayed on it (including prices).
General:
We shall not be liable to you where performance of any of our obligations to you is prevented, frustrated or impeded by reasons by act of god, war and other hostilities, civil commotion, accident, strikes, lock outs, trade disputes, acts or restraints of Government imposition or restrictions of imports or exports or any other cause not within reasonable control of The Essex Chocolate Fountain Company.
If any part of these terms and conditions is found to be unenforceable as a matter of law all other parts of these terms and conditions shall not be affected and shall remain in force.
To the extent permitted by law The Essex Chocolate Fountain Company except no liability for any loss damage or injury arising as a consequence of the advice provided.
These terms and conditions and any contact between us shall be governed by and constructed in accordance with English law and the English courts shall jurisdiction over any dispute between us.
In these terms and conditions-
'We and Us' means The Essex Chocolate Fountain Company either alone or together with you, as the context requires;
'Working day' means everyday of the year except weekends and English statutory holidays;
'You' means the person ordering goods subject to these terms and conditions;
Prices and Payment:
The prices for goods displayed for sale on this site, are Essex Chocolate Fountain prices plus delivery, and any such additional charges are clearly displayed where apply. Prices displayed are valid and effective only in the United Kingdom.
The Essex Chocolate Fountain Company cannot accept your order until you have paid in full. Upon payment, we will confirm acceptance of your order by email which will be sent to the email address provided on your order details. Whether or not you receive the email our acceptance of your order will create a legally binding contract between us. We reserve the right not to supply you at our discretion.
The Essex Chocolate Fountain Company is VAT registered.
Credit and Debit Card Payments;
All card payments are processed by PayPal. The Essex Chocolate Fountain Company do not hold any creditcard details.
Your right to cancel your order:
You may cancel your order at any stage before the goods have been dispatched to you.
If you wish to cancel your order this can be done by either phoning our office 01268 545075 between 9am-5pm Monday to Friday or email us at info@essexchocolatefountain.co.uk .
Our returns and refunds policy:
Exchange, refunds & return orders.
If your goods are incorrect, faulty or damaged on delivery (excluding goods damaged in transit) we will exchange the product or issue a full refund to you including delivery charges.
If you are not satisfied with the goods you have received from us for any reason you may return it to us within 28 days of delivery. We will exchange or refund any unused items returned to us, as sold in their original condition and saleable packaging to you. The collection of the goods will be arranged through our nominated delivery carrier and the cost of return and the original postage costs will be at your expense.
Refunds will be paid within 14 days of receipt of the return order.
